These are our most popular items and sell out incredibly quickly due to their popularity.

Option #1 - We restock our shop with new ready to ship trays sporadically through the week. We post on Twitter/X as well as Facebook when something new has been posted. You can either follow us there for alerts, or sign up for "back in stock" email alerts on the listings. Please have your payment info already ready and saved so that you can checkout quickly and not lose the items you want!

Option #2 - You can order a pre-designated matched tray with the purchase of any of our diamond painting kits by purchasing a 'Premium Tool Kit' . These are made to order and will prolong your shipping time.

Option #3 - Additionally we accept made to order custom orders. The wait is long, but you are guaranteed a stress free shopping turn. We have a waiting list you can join and when it is your turn to place an order you will have the opportunity to custom order up to 5 trays and/or mini trash cans. No payment is due until it is your turn.

Join the Wait List

Yes, you may sign up for the waitlist and place an order for custom made to order trays and mini trash cans when it is your turn.

Join the Wait List

You can check your place in line by returning to the listing while logged in.

Once your turn is up to order you will receive an invite email and have 1 month to place your order before we deactivate your access.

• The payment is flagged as fraudulent.
• An Add-on was purchased without the original item.
• We have reasons to believe you are purchasing items for the purpose of reselling.
• Abusive and/or threatening behavior has resulted in a ban from shopping with us.

Yes, but only in locations that we are required to by government law.

For international customers, we do not collect VAT on your orders and you may be responsible for paying it once your package has processed through customs in your country. Please check your individual country's laws.

Most countries outside of the US require customs processing fees and/or taxes to be paid to the shipping courier upon delivery of your package.

We don't have anything to do with this process and once we have delivered your order to the shipping courier and purchased a shipping label, it is out of our hands. Please research your specific country's laws before purchasing so there aren't any surprises for you.

Orders that are $150 or more in the US qualify for for free shipping. Simply select Standard Free Shipping at checkout to take off the shipping charge. We will ship your package using whatever shipping courier has the cheapest rate. You can also get free shipping using your Munipoints!

PLEASE NOTE: You must reach $150 in a single order (multiple orders that add up to $150 do not qualify).

Multiple orders placed that are ready to ship are combined into the same box and shipped to you automatically.

Shipping overage refunds can be given upon request. We will only refund shipping for orders that have not yet shipped , and you must place a single order of $150 or more (in the US) to qualify for free shipping.

We currently ship ready to go orders out on a weekly basis, so if you purchase a ready to ship item it should be sent on it's way within days. There are some occasions where it could take up to 10 business days to ship to you so allow us enough time please if you are ordering and need it by a certain day.

Premium tool kits purchased with diamond paintings are made to order and will take 2-20 business days to ship.

Custom orders take longer since they are made to order and we let you choose from all of our colors of filaments we carry. These can take up to a month to ship, give or take, depending on the availability of your colors and any name personalizations.

If you qualify for free shipping we will ship your package with the cheapest rate available to us.